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Your #Cortex Insights from Intellyx for 5/12/2020: | |
Cortex Features & Articles | | Intellyx in the News & Blogs Upcoming Events | | | |
Questions, comments, story ideas or interest in hearing more about the coverage you see in Intellyx Cortex? Please email us at pr@intellyx.com.
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You’re the CIO or other IT leader with budgetary responsibility. The CEO (or CFO) realizes that the Coronavirus has rapidly tanked the economy, and as a result, it’s time to slash costs. Where do you cut?
The conventional wisdom during an economic downturn is to spread the budget cuts across the organization. Since IT is a cost center, it has always been responsible for more than its fair share of cuts.
Just one problem: there is nothing conventional about this downturn. The Covid-19 pandemic has been writing its own rules, and the impact on businesses large and small are dramatic and unprecedented.
Your organization’s response, therefore, is also likely to be unprecedented. Don’t jump to conclusions informed by conventional wisdom.
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As we wind our way to the new normal, we find that work routines have changed, as have patterns of supply and demand. Enterprise leaders must not only reevaluate their businesses, but also how they perceive business risks.
In times of crisis, decisions that leadership deemed too risky may now become a top priority. Initiatives that had been bogged down in complexity are now mission critical – including digital transformation.
Such is the case with many enterprise digital transformation initiatives, especially when application modernization challenges were the bottleneck that impeded progress.
Today, business leaders have no such excuse. Digital transformation is not only mission critical; it is urgent. And if legacy applications are the sticking point, then identifying and deploying rapid approaches for addressing their issues may very well become the... [Read more] | |
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We all know where this train is going. Enterprise IT is making an inexorable departure toward a cloud-based future, while many of their core systems like Oracle and SAP are still sitting on the platform.Over the last 20 years, businesses constantly replaced on-premises application suites and desktop tools with on-demand SaaS and cloud-based services. Companies naturally prefer procuring software flexibly on a pay-as-you-go basis, rather than a license-per-seat or per-datacenter basis.
The great switch-out of CapEx for OpEx started with CRM tools to support the most remote work function: sales. Salesforce and MS Dynamics brought on the first SaaS wave, but this buying pattern gradually spread to many other aspects of the business: recruiting, time management, expenses, productivity and file sharing.
Still, for most companies, there’s still some big iron enterprise systems that haven’t yet been loaded onto the train to cloud. Will they make the trip without going off the rails?... [Read more] | |
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Maintaining perspective at the eye of the storm and taking actionLike a hurricane, the operational alert fatigue generated by today’s fast-changing complex hybrid IT systems can draw development and IT Ops teams into a confusing maelstrom of events and notifications.
How can a modern software-driven business achieve escape velocity against the pull of this storm, and reach a point of clarity?
This paper will explore how AIOps can help IT teams navigate through the debris of events, combining observability and intelligent filtering to not only reduce application risk and resolve incidents faster, but deliver a meaningful competitive advantage that satisfies both end customers and valued employees... [Read more] | |
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Intranets – private web-based networks for employee use – have been around since the 1990s, but as happens with so many technologies, they have been transformed in both purpose and appearance over the last quarter-century.
Today, with the COVID-19 virus forcing many employees to work from home, there are new requirements for today’s next-generation intranets.
We spoke to seven modern intranet platform providers and found that the notion of intranet itself has been transformed. Part portal, part communications app, part collaboration tool – today’s intranets check a wide variety of boxes for organizations of various sizes in... [Read more] | |
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Now that COVID-19 has been with us for several weeks, office workers and other professionals have largely settled into their work from home (WFH) routines.
Many people don’t have the luxury of a job they can perform from home, and 10% of the homes in the US still don’t have broadband. But for the workers with the ability to WFH, the home broadband network has become mission-critical—not just for their families, but for their employers as well.
A mere handful of months ago, neither the WFH denizens nor their broadband providers had any inkling of the burden that would be placed on the humble home network. Not only are both parents at home – perhaps both WFH themselves – but their children are home as well, leveraging similar videoconferencing and collaboration tools as their parents to complete their schoolwork... [Read more] | |
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The sudden Coronavirus-driven work from home (WFH) trend caught many organizations by surprise.
It’s not that they hadn’t considered WFH before, and to be sure, most organizations already had a WFH policy for certain employees in certain situations. But before this pandemic changed our world, WFH was more the exception than the rule.
There are a few reasons for this fact. Executives value in-person interactions, both among employees and between employees and customers. Having everyone in the office fosters informal communication and camaraderie.
But the biggest reason why many organizations frowned upon too much WFH? Fear that employees would become distracted and thus less effective, lowering their productivity.
Today, everything has changed. For many organizations, everybody is WFH. Does that mean a less rigorous management approach, now that employees are no longer under the watchful eye of their bosses? Should managers crack the whip somehow, counteracting their reports’ distractions with rigorous watchfulness?... [Read more] | |
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A while back, I wrote about why empathy is so critical in the Digital Era and yet one of the most undervalued human characteristics. I wrapped up, as I always do, with an exercise to help embrace the idea: explore Design Thinking.
I hope you did so.
While I believe that embracing Design Thinking is essential, it’s also just one piece of the puzzle for digital leaders that are trying to guide their organizations into this new era.
#DesignThinking is one of two essential mental frameworks that form a sort of yin-yang relationship and are the cultural foundation of successful #DigitalEra organizations. Its partner in crime? #SystemsThinking.
In fact, it is one of two essential mental frameworks that form a sort of yin-yang relationship and which serve as the cultural foundation of successful Digital Era organizations. Design Thinking’s partner in crime?... [Read more] | |
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Covid-19 has upended business operations and our very way of life around the world. Yet the disruption to business is unevenly distributed.
To be sure, the nature of each industry and the ability of people within that industry to work from home (WFH) is a major cause of this unevenness. But even within industries, some companies have been better able to deal with the turbulence than others.
In many cases, this difference comes down to their information technology (IT) – in particular, the applications they depend on to serve customers and to keep employees productive. The underlying causes of these technology-driven differences, however, are more difficult to spot.
The reason: technology differences that lead to different abilities to weather the Covid-19 storm are symptoms. The underlying cause... [Read more] | |
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Enterprises have been on a mission to automate business processes and functions for decades. This drive has been the foundation of almost everything we know about enterprise IT.
And from the very beginning, these automation efforts have almost exclusively been a siloed affair.
When the focus was solely on optimization and efficiency, this siloed approach worked well enough. After all, enterprise leaders had a wealth of opportunity for improvement within their respective silos.
As the focus has shifted to a broader need for digital transformation, however, this siloed approach has begun to come apart at the seams.
The need to deliver a differentiated customer experience and, as a result, execute transformation in a... [Read more] | |
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When Grace Lee Hopper (and others) developed the Common Business-Oriented Language (COBOL) in 1959, she never could have imagined that it would be in the news in 2020.
“An ancient programming language is suddenly in demand” screams Salon. “COBOL back from the dead… again” according to Scoop. “Outdated Software Complicates Efforts to Keep State Unemployment Systems Running” bemoans WNYC Studios.
True, COBOL recently passed its sixtieth birthday. But rumors of its demise, to be sure, have been greatly exaggerated. By all measures, COBOL is as relevant and important today as it was six decades ago – perhaps more. So why all the consternation?... [Read more] | |
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Intellyx in the Press & Blogosphere | |
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The technology community has been talking about the future of work for years; some organizations have embraced it, others have been inching their way towards it, and others have not made it a priority. No matter what stage you are in, the future of work is officially here. Our guest this week, Charles Araujo, Founder of The Institute For Digital Transformation, wrote a recent article titled, “Why the WFH Choices You Make Now Will Determine Your Digital Era Future,” containing the challenge of going beyond simply trying to replicate the workplace in a home environment. In this episode, Charles discusses with Jeff Ton how the practical, human side of a work from home culture blends with the technological aspects... [Read more] | |
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A staggering 87% of companies think digital will disrupt their industry, but only 44% are prepared for this potential disruption. That’s quite a discrepancy. So, what can companies do about disruption?
Charles Araujo, Principal Analyst at Intellyx, and Ed Maddock, iGrafx CTO, recently sat down to discuss this very topic, and asked specifically what businesses can do to disrupt their industry.
Charles began the conversation be explaining why organizations must focus on the customer. The trick though, is understanding how to do this, and what it means. It is not about what the customer tells you necessarily, but instead companies must be able to put themselves in their customer’s shoes and decide how to transform their world to give them what they are missing. He goes on to explain that... [Read more] | |
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iNNOVATE Details This year’s iNNOVATE includes speakers from healthcare, management consulting, telecommunications, BPM and more, representing companies like Deloitte, Cox Communications, Allergan/AbbVie, CaaS, Sustainable 7, Intellyx and iGrafx. Topics to be discussed range from “how to see the future of business transformation,” to “risk management during RPA implementations,” and “how to achieve unparalleled customer experiences during digital transformation projects.” Additionally, Principal Analyst at Intellyx, Charles Araujo, will deliver an opening keynote on effective transformation including insights from iGrafx customers across the globe... [Read more] | |
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See Intellyx at these Upcoming Events | |
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OutSystems Webinar recorded for playback at different times
2020 has ushered in a new reality. Being an adaptable, digital enterprise has never been more important at a time when even the disruptors have been disrupted. So, how can your IT organization help your enterprise go digital and adapt?
Join us on Thursday, May 14, 2020, when we’ll answer that question and more. Jason Bloomberg, President of Intellyx and Digital Transformation Expert, and Mike Hughes, Senior Director of Product Marketing at OutSystems, will talk about what can help organizations get through these challenging times.
You’ll also learn: ・What organizations are doing to mitigate the short-term impact ・How the perception of risk vs. urgency is shifting digital priorities ・How low-code can help businesses be better prepared to adapt to seismic change
Don’t miss this chance to participate in a frank discussion of where we’re headed next and how to get there. | |
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Indiana IT Symposium Date: September 23, 2020Time: 7:15 AM - 5:30 PM
Location: Indiana Convention Center
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WHY ATTEND?More like, why wouldn’t you!
The Indiana IT Symposium, hosted by SIM Indianapolis, is the region’s premier single-day event designed for the IT executive community.
As technology continues to redefine business, geographic regions, and create border-less digital environments, it has become essential for IT executives to stay aware of global trends in order to integrate strategies into their operations. This allows your team to stay agile while maintaining your company’s competitive edge. The Symposium provides the region’s IT executives an opportunity to gather for a day of networking, collaboration, and knowledge-transfer through peer-led keynotes, breakouts, panels, and networking sessions. | |
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Intellyx is the first analyst and advisory firm focused on digital transformation for the enterprise. We help business executives and IT professionals connect the dots between disruptive new technologies and the challenges of implementing them with agility at scale to meet rapidly changing customer demands. | |
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All content ©2020 Intellyx LLC. You are receiving this email because you have previously signed up for an Intellyx Brain Candy or Cortex newsletter. You can unsubscribe from this email or change your email notifications. | |
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