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Your #Cortex Insights from Intellyx for 6/9/2020:

Questions, comments, story ideas or interest in hearing more about the coverage you see in Intellyx Cortex? Please email us at pr@intellyx.com. 

     

Will BPM Experience a Renaissance or its Final Fall from Grace?

by Charles Araujo, in Intellyx Cortex Newsletter

I was mesmerized.

I was sitting in a training class, learning how to use a business process modeling tool. The instructor had walked us through the relationship between the tool and business process model and notation (BPMN) standard, and now he was showing us how we could use the modeler to do process simulations to play out what-if scenarios.

The ability to see the impact of changes to a process and its respective efficiency gains or losses was mesmerizing.I loved the power that business process management (BPM) offered to efficiency and optimization-driven organizations — which, of course, was all of them.

Even then, almost twenty years ago, however, I could see the high level of overhead that it involved.But I remember thinking to myself that the benefits outweighed the costs, “As long as organizations create value by improving efficiency, BPM will reign supreme.”

Little did I know just how right I was and that it would ironically lead BPM efforts to fall from grace as the nature of value creation shifted.

Nor did I see that the same forces that would lead to its downfall would also lead it to rise like a Phoenix from the ashes and enter into a period of renaissance. Well, maybe.

The Rise and Fall of BPM
As a discipline, BPM can trace its roots to the Industrial Age’s acute need for efficiency and optimization.

In this era, it was all about mass producing products for a mass market. That paradigm meant that the more efficiently you could source raw materials and then produce, distribute, market, and sell the resulting goods, the more money you would make ... [Read the rest of the article here.]

     

Intellyx ThoughtCast #1: Is Digital Transformation Still Relevant?

Inaugural all-team issue of the Intellyx ThoughtCast podcast

Podcast/vCast Published on: June 08, 2020 at 4:39 PM
Welcome to the inaugural issue of the Intellyx ThoughtCast podcast. As a Digital Transformation (DX) analyst firm, let’s kick it off amongst ourselves with a general exploration of Digital Transformation. Featuring the Intellyx Analyst Team: Jason Bloomberg (President & Analyst, Intellyx), Charles Araujo (Principal Analyst, Intellyx) and Jason English (Principal Analyst, Intellyx)

Topics include:
᛫ Is DX still relevant?
᛫ Where is it happening these days?
᛫ Why are business and IT leaders still interested in DX?
᛫ What kinds of challenges stand in the way of DX? 
     

Have you ever had a friend who was OCD about the whiteness of their teeth? They go to a cosmetic dentist for a laser whitening, then complain that it’s not white enough?

Eventually they reach an asymptotic point where the surface of the tooth can’t reflect 99.9% of the light, so getting a treatment that delivers 99.999% white teeth would be too costly — and impossible.

Test engineers, performance testers, and SREs are obsessed with achieving a five nines (or sometimes, even higher) level of reliability at the last mile of software delivery, where it impacts... [Read more]
     

Infographic: Protecting the DevOps Bubble with Chaos Engineering

Intellyx Infographic for Gremlin, by Jason English

I recently virtually attended Failover Conf, a full day of application resiliency knowledge sharing sessions put on by Gremlin and featuring a host of thought-leading customer SREs and vendor practitioners.

There is a ‘continuous’ thread running through all aspects of DevOps practices: continuous automation: integration, testing, delivery, monitoring, observability and issue resolution. All companies want to deliver faster, so to achieve agility, they also want to fail faster, so corrections can be made as early as... [Read more]
     

Intellyx in the Press & Blogosphere

Can low-code help overcome inflexible RPA deployments?
TechWire Asia post by Jia Jen Low 

Leading IT industry analyst and thought leader in tech, Jason Bloomberg, shared with Tech Wire Asia the shortcomings of RPA, particularly the notion of its “brittleness.”

By design, RPA is robust software but that also reflects its fragility in change: “If anything changes, that change can break the automation.”

For example, Bloomberg explained, if a user interface element like a button moves or changes size, the automation might break. Or perhaps the data format changes because... [Read more]

     
Dear Senior Management: Time to Step Up!
Cloud Wars Live with Bob Evans featuring Charles Araujo

Each month, Charles Araujo joins Cloud Wars Live for a recurring segment known as “Araujo on Transformation.” Charlie is a bestselling author who has three books to his name: “The Quantum Age of IT,” “The Ecosystem Advantage,” and “Performance-driven IT.” He is also an engaging speaker who will entertain and challenge your audience.Charlie has a website called www.charlesaraujo.com, and another called “The Institute for Digital Transformation.” In this episode, we talk about how senior management has to step up to the plate and solve the customer experience.

Episode 3... [Read more]
     

...ROI from RPA is generally very good. But problems often happen when elements of the process need to change, which means that the RPA implementation needs to change too. RPA implementations tend to be brittle and change can wreak havoc.

Jason Bloomberg, IT analyst, said that “if anything changes, that change can break the automation. In other cases, the business requirement for the process logic changes, requiring a rework of the bot.”... [Read more]
     

Executives, business leaders, consultants, advisors, any and all that are in the thick of it, or tangentially related to Digital Transformation, please, I implore you, let us all work off the same page, use the same terminology and proceed with caution. 70% of Digital Transformation programs fail because we don’t!!!

Jason Bloomberg, author of the Forbes article concludes with this
"In the final analysis, therefore, we digitize information, we digitalize processes and roles that make up the operations of a business, and we digitally transform the business and its strategy. Each one is necessary but not sufficient for the next, and most importantly, digitization and digitalization are essentially about technology, but digital transformation is not. Digital transformation is about the customer."... [Read more]
     

RPA might be a good tool for the arsenal, but it’s perhaps not quite the technology it has been hyped up to be. That said, advances making the software more quickly-customizable and adaptable are constantly being made, particularly in the area of low-code solutions, and use of AI and machine learning.

“Low-code simplifies the work of developers, whether they be building applications or constructing bots,” IT industry analyst, Jason Bloomberg, told... [Read more]
     

FAR FROM OBSOLETE
The mainframe software business has traditionally enjoyed high profit margins, although it was once thought to have limited growth potential amid the growth in cloud computing.

Yet mainframe technology has evolved and industries such as finance, airlines and credit cards often use mainframes in tandem with cloud-computing platforms because of mainframes’ security benefits and high dependability, among other reasons, according to Jason Bloomberg, president of Intellyx, an IT analyst firm in Suffolk, Virginia.

So there is demand for new mainframe software and tools — not just... [Read more]

     
Robotic process automation: A cheat sheet
TechRepublic Article by Brandon Vigliarolo

Writing for Forbes, analyst Jason Bloomberg warns that businesses should think twice before implementing RPA due to the fragile nature of RPA bots that can stop working for very slight reasons.

The problems, he points out, are even worse when dealing with legacy software that lacks APIs. With an API, an RPA bot can be configured to learn from interface changes and work with the app’s back end to overcome GUI limitations. Eliminate the API, and you’re stuck with... [Read more]
     

See Intellyx at these Upcoming Events

   

How to Use AIOps in Your Business

Date: June 12, 2020
Time: 11:00am PT/2:00 pm EDT

Ask the expert – get your AIOps questions answered by an industry thought leader. 

AIOps is, to be sure, one of today’s leading tech buzzwords. Strictly speaking, it refers to using artificial intelligence to assist in IT operations. In a larger sense, it conjures images of leveraging AI to move your business’s technical infrastructure to an entirely new level. In this webinar, we’ll discuss:
What is AIOps?
How to get started with AIOps
What are the challenges and how do you work around these concerns.
What’s the future of AIOps? 
Where will we be 2-3 years from now, and how can businesses prepare now?

Please join this wide-ranging discussion with two key thought leaders in AIOps.
     

Indiana IT Symposium

Date: September 23, 2020
Time: 7:15 AM - 5:30 PM
Location: Indiana Convention Center

WHY ATTEND?
More like, why wouldn’t you!

The Indiana IT Symposium, hosted by SIM Indianapolis, is the region’s premier single-day event designed for the IT executive community.

As technology continues to redefine business, geographic regions, and create border-less digital environments, it has become essential for IT executives to stay aware of global trends in order to integrate strategies into their operations. This allows your team to stay agile while maintaining your company’s competitive edge. The Symposium provides the region’s IT executives an opportunity to gather for a day of networking, collaboration, and knowledge-transfer through peer-led keynotes, breakouts, panels, and networking sessions.
     
Intellyx 3 Stooges

Intellyx is the first analyst and advisory firm focused on digital transformation for the enterprise. We help business executives and IT professionals connect the dots between disruptive new technologies and the challenges of implementing them with agility at scale to meet rapidly changing customer demands.

   
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