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Thoughts for your #Cortex on 3/31/2020:

Questions, comments, story ideas or interest in hearing more about the coverage you see in Intellyx Cortex? Please email us at pr@intellyx.com. 

     

Covid Got you Down? It’s Time to Double Down on Technology

by Jason Bloomberg, in Intellyx Cortex Newsletter

One glance at the stock market is enough to convince anyone that we’ve entered a recession. Sure, this time the coronavirus pandemic was the precipitating cause, but the business cycle is inevitable, right? Bear markets inevitably follow bulls, and periods of economic growth inevitably need to take a breather now and then.

The inevitability of periodic recessions is indubitably conventional wisdom, as is the challenge of recovering from one. Businesses and consumers have pulled back on their spending, and no one wants to resume expenditures until they see everyone else doing the same. The same herd mentality that leads us into recession makes it difficult to climb out of the hole it creates.

Just one problem: now is not the time for conventional wisdom. It’s time for pandemic wisdom. The current downturn isn’t like other recessions. Look around you. Are people or companies behaving like they would in a typical recession? Of course not.

Precedents won’t help us understand the economic forces at play – and they certainly won’t give us good advice about how to survive this unprecedented downturn. Instead, we must look at the fundamentals. What is still working during these dark times? What can we count on to pull us through? The answer: technology...
     

Low-code platforms and tools are transforming application development in organizations of all sizes. These tools provide visual development environments for professional developers that accelerate and streamline their work, while also making it easier to collaborate with business stakeholders.

A separate category of tools has also come to market – no-code tools – that specifically met the needs of such ‘citizen developers,’ empowering them to build a range of different types of... [Read more]
     

This is the first of a two-part series.

This week, throngs of cloud-native computing fans were set to descend on Amsterdam for KubeCon, the Cloud Native Computing Foundation’s conference for all things Kubernetes.

Alas, like so many other conferences, the CNCF decided to postpone KubeCon. But that doesn’t mean I can’t still write about the highlights of the show in this article. It just means that everyone involved had to participate in the briefings from home.

I winnowed down 75 or so exhibitors to a dozen highlights, and spoke with their leadership to gain insight into the innovations they’re bringing to market. What I didn’t hear: any pullback as a result of the coronavirus or impending economic downturn. All of these companies are pedal to the metal.

Here’s my take on the first half of the list... [Read more]
     

The Multiplier Effect of Transformative Investments with SD-WAN

Intellyx BrainBlog by Jason English for Silver Peak in WANspeak

'Show me the ROI.’ This oft-repeated financial management mantra does little to excite the imagination about the strategic value of any particular IT investment.

Let’s say you could increase the speed of WAN file transports by 20 percent, reduce network outages and backup switching times by 10 minutes a week, or reduce shared application costs across a workforce by $50,000. You can run the numbers to calculate the ROI on such results, but considered in isolation they don’t stack into huge jumps in value.

Before taking a risk on any new IT investment, the business should expect a potential payback of between 5-to-10X, so we really need to seek out potential value wherever it exists to justify the... [Read more]
     

The digital transformation you weren’t expecting

Article for SiliconANGLE By Jason Bloomberg

Until it runs its course, the coronavirus’ impact on human life is difficult to predict. But the impact on the business world is even more opaque.

Gaining insight into the future is such a challenge largely because this virus is entirely unprecedented. True, the stock market is down and we’re likely entering a recession. But this downturn is unlike any we’ve seen before in our lifetimes. It is not following the normal business cycle pattern.

The only comparison to the current situation that comes even close – the “Spanish” flu of 1918 – is a poor example to follow, because the world was so different a century ago. (I put “Spanish” in quotes because it had nothing to do with... [Read more]
     

In case you don’t know me, I’m a long-time ITSMer. I like to say that I was doing IT service management (ITSM) before I knew it had a name. But over the years, I’ve also become a bit disillusioned about the state of things and I’ve spent more and more of my time focusing on digital transformation and other emerging trends — and trying to determine where all of this change was leading us.

It would seem, however, my worlds have collided a bit, and I believe that what I’m working on today will have a tremendous impact on the world of ITSM. If you’ve read any of my recent work or seen one of my recent keynotes, then you’ll know that I think that we’re in the midst of a fundamental sea-change – a time in which... [Read more]
     

Intellyx in the Press & Blogosphere

Is Transformation Driven by Culture or Technology?
Christina Dieckmeyer writes for IGrafx

Recently Ed Maddock, CTO at iGrafx, and Charles Araujo, Principle Analyst at Intellyx, spoke with the editor about PEX Network about this topic. They answered a crucial question around successful transformations – are they driven by culture or technology?

Ed started the conversation by explaining that though technology plays a big part, believing it’s the only piece is big reason for transformation failures. For example, organizations may not achieve their strategic objectives by just applying a new technology to it. Instead companies need to use a “process early” approach. This means thinking about things from a process perspective instead of a siloed or technology perspective. Essentially organizations need to understand what the processes are, and who has responsibility for each. This helps to enable the cultural element to... [Read more]
     

“In the final analysis, therefore, we digitise information, we digitalise processes and roles that make up the operations of a business, and we digitally transform the business and its strategy. Each one is necessary but not sufficient for the next, and most importantly, digitisation and digitalisation are essentially about technology, but digital transformation is not. Digital transformation is about the customer.” — Jason Bloomberg

That means technology should be invisible, resting in the background, and enabling the experience to be completely seamless. This makes the talks about products and solutions between different departments revolve around more natural language with less... [Read more]
     

If you read tech news or listen to noisy vendors, you could believe that AIOps is now mainstream and wonder how you fell so woefully behind or what you are missing out on.

Rest assured. You are not alone. Despite all the hype and punditry from the chattering classes around AIOps, most enterprises are just getting started — or haven’t started at all. The AIOps train is just picking up steam, and you can still get on.

As you think about your journey to autonomous IT operations, don’t miss this webinar with Charlie Aruajo, Principal Analyst with industry analyst firm, Intellyx. Charlie will help break down the mystery of AIOps with some basic questions:
– AIOps – what’s your “why?”
– How can AIOps transform your IT Ops data into insights?
– What value can you expect from IT Ops improvements enabled by AIOps?

Join Charlie as he draws on 20+ years of experience leading successful transformational programs for... [Read more]
     

Presently, a majority of RPA solutions suffer from a common weakness — a minor change to data formats, business operations, or application interface can lead the entire software to break down.

Leading IT industry analyst and thought leader in tech, Jason Bloomberg, shared with TechHQ the shortcomings of RPA, particularly the notion of its “brittleness.”

By design, RPA is robust software but that also reflects its fragility in change: “If anything changes, that change can break the automation.”

For example, Bloomberg explained, if a user interface element... [Read more]
     
From sysadmin to DevOps
RedHat post by Marco Bravo

There are a variety of configuration management tools available, and each has specific features that make it better for some situations than others. Ansible is a very interesting tool and a good starting point.

“Cloud-native’ is more than ‘cloud-only.’ It means bringing cloud-centric best practices to software and IT generally, whether that be in the cloud or on-premises.” – Jason Bloomberg... [Read more]
     

Jason Bloomberg of Intellyx joined us on the industry insights stage at Clear 2019 in Nashville to share a few tech trends he’s noticed... [Read more]
     

See Intellyx at these Upcoming Events

   

Overcome content compliance risks with intelligence and automation
Increasing regulation and an explosion in digital content (typically stored across multiple disconnected systems) means it’s harder than ever to provide effective information governance, which reduces compliance risk. It doesn’t have to be that way.

On our live webinar on March 31st,  Alfresco’s Senior Director of Product Marketing Paul Hampton is joined by Charles Araujo, Principal Analyst at Intellyx. Together they will explore market conditions and identify six strategies to help you address today’s compliance risks.

Register for the webinar to join us live or be sent the recording afterwards.
     

Scaling Security Operations in an Evolving Remote & Hybrid Cloud World

Date: April 14, 2020
Time: 10:00 AM - 11:00 AM PDT

Recent world events have increased the vulnerability landscape and tested the security resiliency of enterprises. Not since the Icelandic volcano eruption in 2010 have we seen global events drive such profound changes to work behavior and employee mobility.
As enterprises enforce remote working – at short notice – they face a critical question: How will their security teams identify bad actors and threats in a time of massive user behavior change? This remote collaboration shift is exacerbated by the existing trend towards using cloud applications in the enterprise, and the security risks, monitoring, compliance, and response challenges that it brings.

In this BrightTalk webinar from Securonix, Jason ‘JE’ English, Principal Analyst at Intellyx and Jon Garside, former CISO discuss the value of:
• Securing distributed, hybrid IT application work without inhibiting access and collaboration
• Best practices and a security posture for the new norm: remote workforces & hybrid cloud
• SaaS Security, that decreases cost, while scaling to newly diverse environments
• Semi-autonomous, cloud-based security, independent of infrastructure
• New threat chains and security playbooks, in the absence of analysts
     
Intellyx 3 Stooges

Intellyx is the first analyst and advisory firm focused on digital transformation for the enterprise. We help business executives and IT professionals connect the dots between disruptive new technologies and the challenges of implementing them with agility at scale to meet rapidly changing customer demands.

   
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